If your first call of the day was to say to a prospect, client or friend, ” how can I help you,” that alone could jump start an ailing economy.
It is so easy these days to be connected, next-door or across the ocean. A simple click sends our thoughts to the far corners of the globe and lets our loved ones know we care about them. So if it truly is this easy – and I believe it is – why don’t we do […]
As we get deeper into the upcoming presidential election, one can only wonder, where have all the leaders gone? I borrowed that title from Lee Iacocca’s last book, but it applies to so many things we are dealing with today. With the Democrats squarely behind the incumbent president, the Republicans scramble to field a candidate […]
Despite struggles in the economy, the best & brightest businesses survive & thrive with outstanding service. Bob Paff discusses some recent examples.
I’m sitting in my car while the rain pummels the earth! I just left my neighborhood bank and the Head Teller lamenting about the Fat Cat bankers and their Fat Cat bonuses! She inspired me to send this out as I know she speaks for millions if not billions of people around the world who […]
Okay, so I must admit, while the breakfast is good, I’m tired of spending $15 for an omelet or $10 for the cheapest thing on the menu at Miss Shirley’s. Times are tough and they call for tough measures! I think the food’s good but not great. What you do pay for there is the “dining […]
Have we really become so insensitive and unkind that we need books to tell us how and why to be nice? Linda Kaplan Thaler and Robin Koval wrote a book a few years back called, The Power of Nice, How to Conquer the Business World with Kindness. Thaler and Koval run a successful New York Advertising Agency called The Kaplan Thaler Group. Our […]
With another mayoral election, for all intents and purposes, behind us, I have to wonder if we blew another chance! With historically low voter turn out, an apathetic electorate usually pushes the incumbent button – at least at the state and local levels. We all know what happened to most Democrats in the last national […]
As the economy sputters along and business owners struggle for ways to reinvent themselves, I pose a question to everyone out there who owns or supports a small business: who’s on your team? Reminded that it takes a village to raise a child, is small or even large business any different? When was the last […]
On the eve of the Small Business Survival Summit coming to the Baltimore Convention Center September 7-9, I’m reminded that in my 51 years I have never seen an economy like this. Compounding that and perhaps more difficult to fix is the sense of hopelessness, frustration and despair on the face of many Americans. It […]